Top 6 Working Solutions to Try When ‘Verizon Email is Not Working’

3 mins, 1 sec Read
Updated On November 16, 2023

Verizon is a well-known name in the email world even after it got discontinued and transferred its existing email addresses to AOL. So, if you are still using your Verizon email account, you have to login through AOL login page. If you are facing problems with your Verizon Email account today, there are some troubleshooting methods that you can try.

This guide will take you through all the Verizon webmail problems and what options you have to fix them.

Before you dive deep into the troubleshooting, have a look at some basic steps you need to take to fix:

  • Make certain the operating system of your device is up to date.
  • Also, ensure that your system is virus and malware-free.
  • Make sure your device has enough space to receive and send emails using your Verizon email account.

Troubleshooting Methods to Fix ‘Verizon Email Not Working’

Here are some solutions that have proved to fix glitches with Verizon email; you can also try them one by one and see what works for you:

1. Is Verizon Email Down Today?

This is the most frequently asked question by users that if Verizon email is working today or not. If you are searching for ‘Is Verizon Webmail Down’ or ‘If Verizon webmail is facing an outage’ on Google, you may not get the desired answer as Verizon has been moved to AOL. So instead of checking the server status of Verizon, you must check if AOL is facing an outage. 

You can check if AOL is facing any issues using this link-

Is Verizon Email Down Today?

If there are no problems at AOL, it means only you are facing issues; so let’s move on to the next solution. 

2. Are You Connected to the Internet?

Next important thing is to have a look at your network; check if your device is connected to the internet or check if you are getting adequate signal strength. The Internet is a must if you want to escape the issues with Verizon email. So, whenever you realize that Verizon email is not working, switching to a better network is one thing you can do. After that, retry to log in to your Verizon email account.

3. Do You have Security Programs and Add-ons Enabled?

If you have installed security programs like antivirus or the firewall is enabled or you have add-ons installed on your device, this can create an obstruction in the process of sending and receiving emails and that is why Verizon email is not working.

So, to fix this issue you can temporarily disable the antivirus as well as the add-ons and then see if this fixes the error. 

4. Is Your Browser Full of Junk?

If Verizon email is not working on your web browser, chances are your browser is full of junk such as cache, cookies, and browsing history. So, whenever you face any issue with Verizon email, you should try optimizing your browser.

For Google Chrome,

  • Go to History> Clear Browsing Data> Clear Data
  • Or you can use the shortcut keys ‘Ctrl+Shift+Delete’.
    Clear Browsing Data

5. Have you Entered the Correct Verizon Email Settings?

If you have set up your Verizon email account on Outlook, you need to enter the correct Verizon email settings i.e. IMAP, POP or SMTP. Here are the important emails settings that you need to take care of:

Protocol  Server Settings Port Settings
POP 3 Incoming mail server (POP3): POP3-995-SSL 
Outgoing mail server (SMTP): SMTP-465-SSL 
IMAP Incoming mail server (IMAP): IMAP-993-SSL 
Outgoing mail server (SMTP): SMTP-465-SSL 

6. Have you Entered the Correct Verizon Email Password?

Entering the incorrect password can also lead to Verizon email login issues and that could be the reason your mail account is not working. So, if you have started facing problems with Verizon email only today, this can be a hint that your password has been changed. To avoid losing access to your account, quickly reset the password by following the given steps:

  • As Verizon has been moved to AOL, you need to go to to reset the password.
  • Simply enter the Verizon username and press ‘Next’
  • Thereafter, click on ‘Forgot Password’ and follow the prompts to reset the password of your Verizon email account.
  • You will need to enter your recovery information such as an alternate email address or phone number to get the verification code or temporary password to log into your account.

Author: Manpreet Kaur Sandhu