Lost Your Outlook Emails? Here’s How to Get Them Back


Written by Sejal Mehra
3 mins, 30 secs Read
Updated On November 16, 2023

Outlook is an essential tool for many professionals and businesses worldwide. It allows users to send and receive emails, manage their calendars, and store important documents. However, it can be frustrating to lose emails, especially when they contain crucial information. This article will provide insight into retrieving lost Outlook emails, including reasons for their loss, how to recover them from the Deleted Items folder, and using third-party software to retrieve permanently deleted emails. Additionally, it will offer tips on how to avoid losing Outlook emails in the future. 

Introduction to the Problem of Lost Outlook Emails

Losing emails is a common problem for Outlook users. It can occur due to various reasons, including accidental deletion, system crashes, malware attacks, or hardware failure. When emails are lost, it can affect productivity and lead to significant consequences in business operations.

Understanding the Reasons for Lost Outlook Emails

Before retrieving lost Outlook emails, it’s essential to understand why they were lost in the first place. Accidental deletion is the most common reason for lost emails. When users delete emails by mistake, they are moved to the Deleted Items folder. However, if the user empties the Deleted Items folder or uses Shift+Delete, the emails are permanently deleted from the system.

System crashes and hardware failure can also lead to lost Outlook emails. When Outlook crashes, it can cause data corruption, resulting in lost emails. In some cases, hardware failure can cause data loss or corruption, making it impossible to retrieve lost emails.


Malware attacks are another reason for lost Outlook emails. Malware can infect a user’s computer and delete or corrupt files, including Outlook emails. There are also ways to recover deleted emails on Mac.

Retrieving Deleted Emails in Outlook

When Outlook emails are deleted, they are moved to the Deleted Items folder. Users can retrieve deleted emails from this folder by following these steps:

  • Open Outlook and go to the Deleted Items folder.
  • Select the email you want to retrieve.
  • Right-click on the email and select Move > Inbox.
  • The email will be moved to the Inbox folder.

If the user has emptied the Deleted Items folder or used Shift+Delete, the emails are permanently deleted from the system. In this case, it’s necessary to use other methods to retrieve lost Outlook emails.

Recovering Outlook Emails from the Deleted Items Folder

When emails are deleted from the Deleted Items folder, they are not permanently removed from the system. Instead, they are moved to a hidden folder called Recoverable Items. Users can retrieve deleted Outlook emails from this folder by following these steps:

  • Open Outlook and go to the Deleted Items folder.
  • Click on the Folder tab and select Recover Deleted Items from the Server.
  • Select the email you want to retrieve and click on the Restore Selected Items button.
  • The email will be moved to the Deleted Items folder.

It’s important to note that the Recover Deleted Items from Server option is only available for Microsoft Exchange accounts. Also, there are a few methods for retrieving deleted Outlook emails.

Recovering Permanently Deleted Outlook Emails

If the user has emptied the Deleted Items folder or used Shift+Delete, the emails are permanently deleted from the system. In this case, it’s necessary to use third-party software to retrieve lost Outlook emails.

There are many third-party software options available that can recover permanently deleted Outlook emails. These software options are designed to scan the system for deleted files and recover them.

One such software option is EaseUS Data Recovery Wizard. It’s a powerful data recovery tool that can recover lost Outlook emails, including those that have been permanently deleted. The software can scan the system for deleted files and recover them in their original format.

Using Third-Party Software to Recover Lost Outlook Emails

Third-party software can be a valuable tool to retrieve lost Outlook emails. However, it’s essential to choose a reliable and trustworthy software option. When selecting third-party software, consider the following factors:

  • Compatibility: Ensure that the software is compatible with your system and version of Outlook.
  • Features: Look for software that can scan for deleted files and recover them in their original format.
  • User reviews: Read user reviews to determine the effectiveness and reliability of the software.

Prevention Tips to Avoid Losing Outlook Emails in the Future

Prevention is key to avoiding losing Outlook emails in the future. Here are some tips to keep in mind:

  • Back up your emails regularly: Regularly backing up your emails can prevent data loss in case of system crashes or hardware failure.
  • Enable auto-archive: Auto-archive can help keep your mailbox organized and prevent data loss.
  • Use antivirus software: Antivirus software can prevent malware attacks and protect your system from data loss or corruption.

Conclusion – Recap of the Steps to Retrieve Lost Outlook Emails

Losing Outlook emails can be a frustrating experience. However, retrieving lost Outlook emails is possible with the right tools and knowledge. This article covered various methods of retrieving lost Outlook emails, including recovering deleted emails from the Deleted Items folder and using third-party software to recover permanently deleted emails. Additionally, it provided prevention tips to avoid losing Outlook emails in the future. By following these steps, users can retrieve lost Outlook emails and prevent data loss in the future.




Author: Sejal Mehra
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